Privacy Policy

This Privacy Policy explains how IES-Advisors (“IES-Advisors,” “we,” “us,” or “our”) collects, uses, and safeguards information in connection with this website. It applies to this site only. Services we deliver under a signed agreement are governed by that agreement and any applicable business associate agreement (BAA).

Information we collect

Information you provide. When you contact us or request a consultation, we collect the details you submit — such as your name, organization, email address, and the contents of your message.

Information collected automatically. Like most websites, our hosting provider may log basic technical data (for example, IP address, browser type, and pages requested) for security and operational purposes. This site does not use advertising or cross-site tracking cookies.

Protected Health Information (PHI). Please do not submit patient information or other PHI through this website’s contact form. PHI is handled only within client engagements under appropriate agreements, not through this public site.

How we use information

We use the information you provide to:

• respond to your inquiry and communicate with you;
• provide, evaluate, and improve our services; and
• meet legal, security, and record-keeping obligations.

How we share information

We do not sell your personal information. We may share it with service providers who help us operate this website or communicate with you (for example, hosting and email providers), and where required by law or to protect our rights. Any such providers are expected to safeguard the information consistent with this policy.

Data security & retention

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. We retain information for as long as needed to fulfill the purposes described here or as required by law, and then delete or de-identify it.

Your choices

You may contact us to ask what information we hold about you, to correct it, or to request its deletion, subject to legal and operational limits. You can opt out of non-essential communications at any time by replying to any message or emailing us.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact us

Questions about this policy? Email sales@ies-advisors.com or write to IES-Advisors, 151 NC HWY 9, Suite B214, Black Mountain, NC 28711.